About the Role
We are seeking a skilled and passionate individual to join our team as Casual Barista within a bustling 5-star hotel environment.
The ideal candidate will bring a love for coffee craftsmanship, exceptional guest service, and a warm personality to enhance the overall experience in a luxury hospitality setting.
Key Responsibilities
1. Espresso Preparation:
- Expertly prepare a variety of espresso-based beverages, ensuring quality and consistency.
- Utilize knowledge of coffee beans, grind settings, and brewing techniques to create exceptional drinks.
2. Guest Service:
- Provide friendly and personalized service to guests, taking and fulfilling orders with a focus on exceeding expectations.
- Engage with patrons to create a welcoming and enjoyable coffee experience.
3. Menu Knowledge:
- Demonstrate a deep understanding of the coffee menu, including specialty drinks and seasonal offerings.
- Educate guests on different coffee beans, flavor profiles, and brewing methods.
4. Maintaining Cleanliness:
- Keep the coffee preparation area clean and well-organized, adhering to health and safety standards.
- Regularly clean and maintain coffee machines, grinders, and other equipment.
5. Transaction Management:
- Accurately handle digital and cash transactions, provide change if necessary, and process credit card payments.
- Keep track of sales and manage the register efficiently to ensure no discrepancies are present.
6. Upselling and Recommendations:
- Suggest additional items, such as pastries or specialty add-ins, to enhance the guest's coffee experience.
- Promote special promotions or featured items to drive sales.
7. Collaboration with Team:
- Coordinate with other hotel staff, including kitchen and service teams, to ensure seamless service and guest satisfaction.
- Communicate effectively with colleagues to maintain a smooth workflow.
8. Adherence to Brand Standards:
- Follow the hotel's standards for presentation, including uniform appearance and adherence to brand guidelines.
- Represent the hotel with professionalism and enthusiasm.
Requirements
A minimum of 6 months working experience in a restaurant or hotel with a degree / diploma / certificate in hospitality management OR 2 years working experience in a restaurant or hotel with a non-hospitality management degree/diploma.
A minimum of 6 months working experience in a specialty coffee shop or hotel with a degree / diploma / certificate in hospitality management OR 2 years working experience in a restaurant or hotel with a non- hospitality management degree/diploma.
Previous experience in a high-end setting preferred.
Barista training or certification is preferred.
Strong knowledge of coffee beans, brewing techniques, and flavor profiles.
Exceptional communication and teamwork skills.
Attention to detail and the ability to multitask in a fast-paced environment and handle multiple tasks simultaneously.
Flexibility to work evenings, weekends, and holidays as per the business needs.
About the Company
Sawari Hospitality Solutions provides hospitality stakeholders & restaurateurs with sustainable solutions that efficiently protect their investment and drive their businesses forward. The aim of Sawari is to assist our clients with achieving world class hospitality without worrying about the nitty gritty. We do this by providing 3 main services:
Staffing Solutions
We provide hotels and resorts with temporary labour as well as long-term contract labour for a variety of front or back-of-house positions.
Hospitality Consulting
We carry out operational analyses for hospitality-based businesses, as well as business development and events for companies that require a hospitality touch. An operational analysis gives our clients a good overview of the status of their business and how it fares with their competitors in the area.
Team Development
We’ve developed practical and theory trainings based on real-world practice to improve the skills and knowledge of our client’s staff. We help grow their teams in a cost-effective manner that is compliant with industry regulations and true to their company values.
Apply Now!
To apply, send us an application email via hr@sawarihospitality.com with your CV attached.
Should your application be successful, we will reach out to you for an interview.
Good Luck!